At Norcal Pool Construction, we place a paramount importance on protecting your privacy. This policy outlines our unwavering commitment to safeguarding the information you entrust to us.
Purpose of This Policy
This policy articulates our procedures for the collection, utilization, and sharing of Personally Identifiable Information (PII). In accordance with US privacy law, PII encompasses data that can independently or in conjunction with other data be used to identify, locate, or contact an individual.
By engaging with our website, you signify your consent to the practices delineated herein. Please note that we may periodically update this policy, with any alterations taking effect upon publication.
Your Data – What, Why, and How Long?
Personally Identifiable Information (PII):
What: This includes information such as your name, address, email address, credit card number, and other non-public data.
Why: PII is used for various business purposes, including communication with you, billing, and providing our services.
Retention: We retain PII until you request its deletion, unless legal obligations dictate otherwise. Should you wish to modify or delete your PII, please reach out to us at office@southbayguniteinc.com.
Sharing: We do not sell, lease, or share PII with external parties.
Non-Personally Identifiable Information (NPII):
What: NPII consists of anonymous data, such as web page views, location data derived from IP addresses, and interactions with advertisements.
Why: NPII assists us and our partners in refining user experiences.
Collection: We and our partners employ various methods, including cookies and web beacons, to gather NPII.
Retention: NPII is retained indefinitely.
When and How Do We Collect Data?
We receive data from you when you complete forms, engage in live chats, subscribe to newsletters, respond to surveys, or provide information on our website.
Usage of Collected Data
The information you provide enables us to:
Personalize your user experience.
Efficiently respond to your inquiries and service requests.
Periodically inform you about our offerings.
Follow up after interactions, whether through chat, email, or phone calls.
Security Measures
We implement robust security measures:
Encryption: Sensitive information is safeguarded using Secure Socket Layer (SSL) technology.
Malware: Regular scans are conducted to uphold site security.
Access: Only authorized personnel with explicit confidentiality obligations have access to your data.
Transactions: All transactions are processed through secure gateways; we neither store nor process data on our servers.
Cookies and Tracking
To better understand user preferences and enhance site functionality, we employ "pixel tags" and "cookies." You have the option to disable cookies through your browser settings, though this may impact certain site features.
Third-Party Interactions
Disclosure: Your PII is never sold or traded. Exceptions may arise for operational or legal necessities, but such situations mandate confidential treatment of data.
Links: On occasion, we may furnish links to third-party websites. We assume no responsibility for the content or privacy practices of these external sites.
Children's Privacy
We do not specifically target or market to individuals under the age of 13. The Children's Online Privacy Protection Act (COPPA) empowers parents to oversee the online data collection practices concerning children under 13.
Compliance with Fair Information Practices
In the event of a data breach, we will notify affected users within 7 business days. We are steadfast in adhering to the Individual Redress Principle, ensuring individuals possess the legal recourse to address non-compliance by data collectors and processors.
Email Practices
In alignment with the CAN-SPAM Act:
We maintain transparency in email communications.
We provide a clear opt-out/unsubscribe option.
To unsubscribe from our emails, please contact us at office@southbayguniteinc.com
Questions or Clarifications?
Should you have any questions or require clarifications regarding this policy, please do not hesitate to reach out to us at office@southbayguniteinc.com.